I got marked down on my 2-year evaluation because if I'm not sure how to handle a guest, I ask a manager. Instead of just caving and giving the guest what they want. Why was I punished for following company policy???? >_< although the sub-policy is "make them happy and do what they want." dammit.
on the other hand, i get to drive down to the beach tomorrow. Well, not really... i have an interview in Bradley Beach (go look it up). :-/