i am confuzzled. i tried signing on to my new earthlink account at home. my computer stays online for 1-2 minutes, then does not receive an incoming signal and dumps me. (same thing that happens w/ aol, except earthlink KNOWS that it has no signal) i am debating whether it is my computer being weird by itself, or the computer finally realizing how slow the virtual connection is, and that i should shell out the money and get the faster virtual phone jack. i will try that, see if it helps. can't hurt.